When you're under a car and the phone rings out, the caller gets a WhatsApp from your workshop within seconds. They pick a service and a drop-off day, and the booking lands on your WhatsApp. Your number stays the same. Nobody installs an app.
Example figures. Move the sliders to your own numbers. A month is about 4.3 weeks.
Calls you don't answer, or that come in while you're on another call, forward to your RescueDesk number. You set this once with a code on your phone.
They hear a short message from your workshop and press 1 to get a WhatsApp. Landline callers are told you'll call back, and you get their number.
Service, car, and a drop-off day you've got space for. They can change or cancel by replying CHANGE or CANCEL.
On your own WhatsApp. Confirm with one tap if you like to approve first. Reply FULL SAT to stop bookings for a day.
Also included: a reminder to the customer the day before, a 4pm check on tomorrow's spaces, and a Monday report of calls rescued and jobs booked.
Cancel with 30 days' notice. No contract term.
The first five workshops pay R2,250 setup instead of R4,500.
Live within three working days of your setup chat.
No. Customers phone the same number. Only calls you don't answer are forwarded, and one code on your phone switches it off.
No. Most South Africans already have WhatsApp. Landline callers get a message that you'll call back, and you get their number.
You set how many cars WhatsApp may book each day. Reply FULL with the day and it stops offering it. Every afternoon it asks how tomorrow looks.
Yes. Switch on approval and each booking waits for your Confirm before the customer is told.
We only use it to handle the booking, never for marketing, and customers can reply STOP at any time. Read the privacy policy.
I'll come to your workshop for ten minutes, phone a demo line, and you'll watch the WhatsApp arrive. Southern suburbs, Cape Town.
074 132 3528 · andre@rescuedesk.co.za